Technical Service Manager

Deputy Technical Service Manager

Join a pioneering and respected organisation specialising in the development and distribution of specialised lubricants and oils. Renowned for innovation and quality across the marine, textile, industrial, and food-grade sectors, the company is dedicated to sustainable solutions and technical excellence. 

 

Key Responsibilities

  • Provide expert product support and advice to global customers and sales agents. Develop comprehensive product information to support value propositions and promote the organisation’s image through impactful presentations.
  • Tackle complex customer issues, often working with incomplete data sets. Understand and process complex technical information to devise and communicate effective solutions.
  • Establish and maintain relationships with key technical decision-makers and influencers within the customer base to sway product choices in approval programmes.
  • Keep abreast of global technical developments involving Classification Societies, regulatory bodies, and OEMs. Aim to be a recognised expert in relevant industry sectors.
  • Provide essential coaching and training to the sales team, focusing on specific application areas and techno-commercial aspects related to new product development. Work closely with R&D to bridge customer needs with internal innovation efforts.
  • Assist the Technical Service Team by analysing condition monitoring test reports and delivering feedback to sample providers.
  • Act as a company ambassador at conferences, field trials, inspections, and customer meetings.
  • Mentor and coach the team to ensure competency, motivation, and flexibility.

 

Candidate Profile

  • Degree level or equivalent in chemistry, engineering, or a related technical discipline.
  • Strong background in technical/engineering fields, preferably with knowledge of tribology.
  • Familiarity with marine and textile industries, along with a solid understanding of applications and products within the marine, textile, industrial, and food-grade markets.
  • Demonstrated commercial acumen.
  • Must possess a full driving licence and be prepared to travel globally as needed.

 

This role is ideal for a dynamic and proactive individual who is ready to take on significant responsibilities and drive technical service excellence in a global setting. If you are looking for a challenging opportunity to grow and make a substantial impact in a specialised industry, we encourage you to apply.

Apply Now

JOB DETAILS

Industry: Lubricants 
Location: Leeds, England

MORE INFORMATION

Oliver Ineson
Resourcer

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